The Complete Service Manager Workshop is coming up November 4-8 in Pelham, AL.

This intensive five-day workshop covers advanced financials, logistical strategies, and customer experience enhancement. Led by industry expert Lee Harkins, it's designed to boost department performance and profitability. Participants will engage in interactive sessions, gaining practical skills they can apply immediately. As a bonus, attendees receive 6 months of ROSE+ for free (for new subscribers only), six 1-hour consultant calls, with the first call conducted by Lee himself, and a Certificate of Completion. It's a great opportunity for service managers to elevate their skills and drive departmental success.

Cancellation policy:

We understand that circumstances may change, requiring you to adjust your plans. Our cancellation policy is designed to be fair and transparent:

• Full Refund Period:
  • Cancellations made 30 or more days before the event start date (November 4, 2024) will receive a 100% refund of the registration fee.

• Partial Refund Period:
  • Cancellations made less than 30 days before the event start date will receive a 75% refund of the registration fee.

• No-Show Policy:
  • Participants who fail to attend without prior notice will not be eligible for a refund.

• Transfer Option:
  • If you're unable to attend, you may transfer your registration to another individual from your organization at no additional cost. Please notify us of any transfer at least 7 days before the event.

• Workshop Cancellation:
  • In the unlikely event that we need to cancel the workshop, all participants will receive a full refund. 

To cancel or transfer your registration, please contact us in writing at support@m5ms.com. Refunds will be processed within 14 business days of receiving the cancellation request.

We appreciate your understanding and look forward to your participation in The Complete Service Manager Workshop.