M5 University is the premier online training platform designed to amplify every dealership employee's performance. Our comprehensive curriculum goes beyond typical training to fully empower your team with the skills and knowledge for automotive excellence.

Created by industry veterans with decades of insights, M5 University offers an array of certification courses that dive deep into best practices across all dealership roles. From captivating service advisors to masterful shop foremen, every team member will be equipped to deliver an unparalleled customer experience.

M5 University includes:

• Service Advisor 10-Course Certification Series covering customer satisfaction drivers, communication tactics, and real-world training on crafting 5-star interactions
• Group Leader Training to lead winning teams through enhanced dispatch abilities, productive meetings, clear feedback, and motivating/developing technicians
• Charm School Masterclass revealing customer service secrets that wow guests via phone, email, and even text
• Porters Job Excellence Course Series focused on surpassing expectations across the service drive for seamless experiences
• Menu Sales Training to become trusted advisors that easily guide maintenance needs conversations
• Advanced Repair Order (ASR) Sales Training to unearth hidden service opportunities and nurture enduring customer relationships

M5 University represents a key investment in your dealership's future success. Through elevated service, soaring satisfaction scores, and sustainable profits, our online automotive sales training platform delivers transformation from the inside out. Let's discuss how certified excellence training can amplify your team today!